CityEmail is an Email-Hosting provider located in Vancouver, British Columbia. It is a service group that is wholly owned by "Wizard Tower TechnoServices Ltd.", the developers of "MagicMail", a highly successful e-mail server that is currently in use by many industry leading Internet Service Providers (ISPs) to provide service to a growing base of over 1 million subscribers throughout North America.
CityEmail is making the technology and the operational experience of the MagicMail server team available to ISPs and Telcos as an outsourced service. CityEmail is a proven provider of solid solutions in the increasingly complex email service marketplace. We offer ISPs the opportunity to outsource the email portion of their business and focus their scarce IT and management resources on more strategic activities. We offer them the ability to seamlessly transition their current subscriber base over to CityEmail while still maintaining their corporate identity through branding. Our API enables us to work with existing back-office systems such as billing. The CityEmail team has extensive hands-on experience gained through many service transitions.
CityEmail email outsourcing services are designed to significantly improve the ISP's bottom line as we provide the highest level of performance. Our feature-rich service, which includes extremely powerful integrated Spam and Virus protection, is provided at prices that are targeted to beat in-house solution costs. We provide the means for the ISP to disconnect from current ongoing costs which include such things as hardware, software, server rooms, UPS, security and bandwidth charges. We eliminate the need for highly skilled and expensive IT personnel associated with the in-house email service as we provide and support (Tier 2&3) the hardware and software.
The email subscriber interface provided with CityEmail is very simple and intuitive. It enables subscribers to do much to manage their own service thereby reducing the demands on Tier 1 support staff, and the associated expense that goes along with it.
CityEmail has extensive experience with over 10 years of servicing the ISP/Telco marketplace.
"Our experience with the MagicMail team has been nothing short of top notch. It's apparent when working with them on technical issues, be it with the support group or the migration team that you know you're working with real professionals in their field." - Brian Howe, Network Operations Group, NW Telecom, Inc.
We provide a total solution that deals extremely effectively with Spam and Viruses. We relieve management resources by taking over the responsibility of staying ahead of the latest threats and emerging regulatory requirements. Our scaleable email service is designed to be a high-end product that will be a credit to the ISP. CityEmail will improve customer loyalty and retention while significantly improving the ISP's bottom line.